Popular Services
A UM employee domain account will grant you access to UM employee email, ability to log in to UM owned computers, shared departmental network drives, public folders, email distribution groups, networked printers, and other tools and applications such as Microsoft Office, Microsoft Teams, etc. This request allows for the creation, modification, or deactivation of UM computer accounts for Employees.
Request for Entertainment/Alcohol events associated with the University of Montana.
Information Technology manages several campus-wide software products for UM faculty, staff and students. Additionally, many campus departments purchase specific software products for their departmental personnel. The following software title list is provided as a courtesy. The list is in development and is not inclusive of all software offered at the University of Montana. If you don't see a title you need to order, please submit a request from this page. Other services will be linked to their own request forms.
Remote access to The University of Montana's network is available by connecting your device to Cisco's AnyConnect Secure Mobility Client Service.
If you need help with an issue (malfunctioning hardware, software errors, password resets, classroom technology, etc.). If you cannot find answers in the Knowledge base or through a service request please submit a ticket.
Request this service if new hardware needs to be purchased or old hardware needs to be replaced. Hardware can include computers (desktops & laptops), tablets (iPads & Surfaces), printers, and peripherals (monitors, mice, keyboards, speakers, etc.).
Request for Faculty, Clinical Faculty, Clinical Research or Campus affiliate
The Mansfield Library provides a Scantron grading machine with ParScore scoring software to grade exams where answers are recorded on Scantron forms. Scantron forms are available at the UM Bookstore (form No. F-289-PAR-L). The Scantron station is to the left of The Paw Print doors on the main floor of the Library. You can ask the Service Desk about access to Scantron when you go to use it.
Request this service if you are eligible for your faculty rollout hardware.
Request help with a printer issue, acquire toner, get access to a printer, or request a consultation if your current printer is not meeting your needs.
UM students and employees can connect to a secure wireless network using eduroam, and a courtesy guest wireless network for campus visitors called grizzlyguest.
This form may be submitted by current employees of the University to request the creation of student affiliates on behalf of an academic program or office.
Submit this request if your particular need or question cannot be addressed in other existing Canvas tickets. Visit the Canvas services page for a list of all available Canvas tickets, including the Canvas Help Request ticket for general questions or issues.
Captioning is a verbatim rendering of the words, speech sounds and non-speech sounds that appear with the visual recording in synchronized fashion. Captioning makes it possible for people who are deaf or hard of hearing to access audio information.
Submit this request for a sponsored email account that will be shared with other individuals or groups.
Allow IT to access your computer from our offices - this will allow us to view error messages, confirm issues, or even fix problems in the background, or request assistance to allow remote control access to your machine for personal use when utilizing VPN off campus.
Submit a request to verify your enrollment at the University.
If you are a Missoula College or Distance Only student, please select this service to purchase additional services.
This form is used to drop all of your classes in a given semester.
Request consultation for transitioning to Microsoft 365 cloud storage.
In addition to obtaining an email account, employees obtain a University email address in the form of a UMontana alias, this request is to update or modify a UMontana alias after a legal name change. To change your computer/email username (first.last@umt.edu) and/or your UM employee email address (first.last@mso.umt.edu) complete the UM employee computer/email account form.